Privacy Policy

1. Introduction

Welcome to Vanta Wallet. Your privacy is important to us. This Privacy Policy explains how information may be collected, processed, used, stored and protected when you access our website, applications and related services.

Vanta Wallet is designed to provide users with tools for managing digital assets through a self-custody wallet experience.

By using our services, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

The information we collect depends on how you interact with Vanta Wallet and the features you use.

2.1 Information You Provide

We may collect information that you voluntarily provide, including:

• Name and email address.
• Account registration information.
• Profile information.
• Customer support messages and correspondence.
• Information you submit through forms or other communication channels.

2.2 Technical Information

When you access our website or application, certain technical information may be collected, including:

• IP address.
• Browser type and version.
• Device type and operating system.
• Website usage information.
• Connection logs and diagnostic information.

2.3 Wallet Information

Depending on the wallet implementation and services used, we may process public wallet addresses, supported network information, transaction identifiers and related blockchain data.

We do not claim that private keys or recovery phrases are inaccessible to us unless the technical implementation of the relevant wallet feature guarantees this.

3. How We Use Information

Information may be used to:

• Create and maintain user accounts.
• Provide wallet functionality and requested services.
• Display wallet balances and transaction information.
• Respond to support requests.
• Improve website performance and user experience.
• Monitor suspicious activity and protect platform security.
• Prevent fraud, abuse and unauthorized access.
• Meet applicable legal and regulatory obligations.
• Communicate important service announcements.

4. Blockchain Information

Blockchain networks are generally public and transparent. Transactions submitted to public blockchains may be permanently recorded and publicly accessible.

Public blockchain information may include wallet addresses, transaction amounts, timestamps and transaction histories.

Vanta Wallet does not control public blockchain networks and cannot remove or modify information already recorded on them.

5. Information Sharing

We do not sell personal information to third parties.

Information may be shared with appropriate third parties when necessary to operate our services, including:

• Service providers: Hosting providers, infrastructure providers and technical service partners.
• Blockchain providers: Network infrastructure and blockchain data services used to facilitate wallet functionality.
• Security providers: Services that help detect fraud, abuse and malicious activity.
• Legal authorities: Where disclosure is required by applicable law or valid legal process.
• Business transfers: In connection with a merger, acquisition or restructuring, subject to applicable privacy requirements.

6. Data Security

We take reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure and destruction.

However, no website, digital system or internet transmission can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and protecting your recovery phrase.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain accounts, resolve disputes, enforce agreements and meet applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, maintain sessions and understand website performance.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of eligible personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a copy of certain information in a portable format.

These rights may be subject to legal limitations and exceptions. Public blockchain records generally cannot be deleted or modified by Vanta Wallet.

10. Children's Privacy

Vanta Wallet is not intended for individuals who are below the minimum legal age required to use our services in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology or legal obligations.

Updated versions will be published on this page with a revised effective or last updated date.